Shipping policy

Shipping Policy

Thank you for choosing Golden Spiral Vinyl.

We take great care in ensuring every record is carefully packaged and delivered safely to your doorstep. Please review our shipping policy below.

Order Processing

  • All orders are processed within 3–7 business days after payment has been successfully confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Estimated Delivery Times

Estimated shipping times vary depending on your destination:

  • United States: 5–15 Business Days

  • United Kingdom: 4–12 Business Days

  • Canada: 7–18 Business Days

  • Australia & New Zealand: 7–18 Business Days

  • Europe: 6–15 Business Days

  • Rest of the World: 8–20 Business Days

Please note that these are estimated delivery times and may occasionally be affected by customs inspections, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated automatically at checkout based on your delivery destination and selected shipping method.

We also offer promotional free shipping events throughout the year. Any active promotions will be displayed on our website.

Order Tracking

After your order has been shipped, you will receive an email containing your tracking number.

Please allow 1–5 business days for tracking information to become active within the carrier's system.

Packaging

Every vinyl record is carefully inspected before shipment and securely packaged using protective materials to help prevent damage during transit.

Your satisfaction and the safe arrival of your order are our highest priorities.

Customs & Import Taxes

International orders may be subject to customs duties, VAT, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Golden Spiral Vinyl is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

While we work closely with trusted shipping partners, occasional delays may occur.

If your order has not arrived within the estimated delivery window, please contact us and our support team will be happy to assist you.

Contact Us

If you have any questions regarding your order or shipping information, please don't hesitate to contact us.

Email: support@goldenspiralvinyl.com

Thank you for shopping with Golden Spiral Vinyl.

Discover the Groove. Preserve the Music.